In Progress
Fix Double URL Encoding on Copy API URL (%2520 Issue)
Issue When users copy the API URL, spaces in the URL are displayed as %2520 instead of %20. Finding The issue is caused by double URL encoding during the URL generation/copy process. A space should be encoded as %20. The % character is being encoded again into %25, resulting in %2520. This indicates the URL is being encoded more than once before it is copied or returned. Expected Action Review the API URL generation and copy flow. Ensure URL encoding is applied only once. Validate that copied URLs preserve %20 instead of %2520.

Naqiya Zorahima 2 days ago
Bug Reports
In Progress
Fix Double URL Encoding on Copy API URL (%2520 Issue)
Issue When users copy the API URL, spaces in the URL are displayed as %2520 instead of %20. Finding The issue is caused by double URL encoding during the URL generation/copy process. A space should be encoded as %20. The % character is being encoded again into %25, resulting in %2520. This indicates the URL is being encoded more than once before it is copied or returned. Expected Action Review the API URL generation and copy flow. Ensure URL encoding is applied only once. Validate that copied URLs preserve %20 instead of %2520.

Naqiya Zorahima 2 days ago
Bug Reports
Completed
Lexington Home Brands - Discontinued as of 7/17/26
Effective immediately, the following case goods have been dropped: 561-967 Tommy Bahama Home, Cypress Point, Montera Travertine Console 734-623 Lexington, Kitano, Barnes Nightstand Effective immediately, the following Upholstery fabric/leather/trim has been dropped from the line: 6512-11 Effective immediately, the following Outdoor fabric/trim has been dropped from the line: 7169-51 Effective immediately the following fabric & frame combination has been dropped: 5532-11SW-41

Naqiya Zorahima 2 days ago
Data Accuracy
Completed
Lexington Home Brands - Discontinued as of 7/17/26
Effective immediately, the following case goods have been dropped: 561-967 Tommy Bahama Home, Cypress Point, Montera Travertine Console 734-623 Lexington, Kitano, Barnes Nightstand Effective immediately, the following Upholstery fabric/leather/trim has been dropped from the line: 6512-11 Effective immediately, the following Outdoor fabric/trim has been dropped from the line: 7169-51 Effective immediately the following fabric & frame combination has been dropped: 5532-11SW-41

Naqiya Zorahima 2 days ago
Data Accuracy
In Progress
Please add the following items:
Fitbit Air. Fitbit Charge 6. Fitbit Ace LTE. Fitbit Versa 4 Fitbit Sense 2 Fitbit Inspire 3

Sayed Ahmed 7 days ago
Feature Request
In Progress
Please add the following items:
Fitbit Air. Fitbit Charge 6. Fitbit Ace LTE. Fitbit Versa 4 Fitbit Sense 2 Fitbit Inspire 3

Sayed Ahmed 7 days ago
Feature Request
Include webhook calls in client detail API calls popup
It looks like we are only counting API calls in the Detail API Calls popup in the PIM. Please add webhook calls to the list of calls shown on this popup. and include the webhook calls in the Total Hit Count in the top left.

chris_johnson 7 days ago
Feature Request
Include webhook calls in client detail API calls popup
It looks like we are only counting API calls in the Detail API Calls popup in the PIM. Please add webhook calls to the list of calls shown on this popup. and include the webhook calls in the Total Hit Count in the top left.

chris_johnson 7 days ago
Feature Request
Completed
Lexington Home Brands, Discontinued as of 7/10/26
Feedback collected from: RnA Marketing Effective immediately the following case goods have been dropped: 558-134C Tommy Bahama Home, Twin Palms, Coco Bay Panel Bed, King (Includes headboard, footboard, and side rails) 2233-953-48 Artistica Home, Metal Designs, Claret Rectangular End Table in Gold Leaf finish Effective immediately the following Upholstery fabrics/leathers/trims have been dropped from the line: 4140-11 4272-31 4279-12 6390-41 Effective immediately the following Upholstery frames have been dropped from the line: 7141-33 Audrey Sofa LL7141-33 Audrey Leather Sofa Effective immediately the following Outdoor fabrics/trims have been dropped from the line: 501-45 7005-21 7013-71 Effective immediately the following Outdoor frames have been dropped from the line: 3370-75/CS3370-75 Mozambique Chaise Lounge 3370-877 Mozambique Rectangular Dining Table 3925-11/CS3925-11 St Tropez Lounge Chair Effective immediately the following fabric & frame combinations have been dropped: 1847-12-40 3370-75-40 3925-11-41 3945-12-60 3945-13-40 7982-11-72

Naqiya Zorahima 9 days ago
Data Accuracy
Completed
Lexington Home Brands, Discontinued as of 7/10/26
Feedback collected from: RnA Marketing Effective immediately the following case goods have been dropped: 558-134C Tommy Bahama Home, Twin Palms, Coco Bay Panel Bed, King (Includes headboard, footboard, and side rails) 2233-953-48 Artistica Home, Metal Designs, Claret Rectangular End Table in Gold Leaf finish Effective immediately the following Upholstery fabrics/leathers/trims have been dropped from the line: 4140-11 4272-31 4279-12 6390-41 Effective immediately the following Upholstery frames have been dropped from the line: 7141-33 Audrey Sofa LL7141-33 Audrey Leather Sofa Effective immediately the following Outdoor fabrics/trims have been dropped from the line: 501-45 7005-21 7013-71 Effective immediately the following Outdoor frames have been dropped from the line: 3370-75/CS3370-75 Mozambique Chaise Lounge 3370-877 Mozambique Rectangular Dining Table 3925-11/CS3925-11 St Tropez Lounge Chair Effective immediately the following fabric & frame combinations have been dropped: 1847-12-40 3370-75-40 3925-11-41 3945-12-60 3945-13-40 7982-11-72

Naqiya Zorahima 9 days ago
Data Accuracy
Completed
Incorrect Product Color for Samsung RF70H30GERAA
Issue The client reported that Samsung SKU RF70H30GERAA is displaying the wrong product color. The product should be listed as Stainless Steel, but the description currently shows Matte Black. Finding After reviewing the official Samsung website, we confirmed that the product color for SKU RF70H30GERAA is Stainless Steel. Expected Action Please review the product attributes and update the product color/description to Stainless Steel to match the official product information.

Naqiya Zorahima 14 days ago
Bug Reports
Completed
Incorrect Product Color for Samsung RF70H30GERAA
Issue The client reported that Samsung SKU RF70H30GERAA is displaying the wrong product color. The product should be listed as Stainless Steel, but the description currently shows Matte Black. Finding After reviewing the official Samsung website, we confirmed that the product color for SKU RF70H30GERAA is Stainless Steel. Expected Action Please review the product attributes and update the product color/description to Stainless Steel to match the official product information.

Naqiya Zorahima 14 days ago
Bug Reports
Scoping
Feature Request: Custom Contact Sales Form
Background / Problem The current Skulytics Contact Sales page uses the default HubSpot form. While it works for collecting leads, it has limitations in terms of UI customization and user experience, making it difficult to implement the intended design. Current limitations include: Limited flexibility for customizing the form layout and styling. Unable to create a custom multi-step (2-step) form experience. User experience cannot be fully optimized due to the constraints of the default HubSpot form. Requested Solution Build a custom 2-step Contact Sales form that can be embedded into Framer, while ensuring all submitted data is still sent directly to HubSpot as the source of truth. Requirements Create a custom 2-step form based on the approved UI design. The form should be embeddable in Framer. All user-submitted data should be synced to HubSpot (contact creation/update and form submission). Support all required Contact Sales form fields. Form validation should work properly on each step. The post-submission behavior (success state or redirect) should be customizable based on the design requirements. References Form fields: Here 2-step form design (Figma): Here

Nicholas Filemon Tirta 15 days ago
Feature Request
Scoping
Feature Request: Custom Contact Sales Form
Background / Problem The current Skulytics Contact Sales page uses the default HubSpot form. While it works for collecting leads, it has limitations in terms of UI customization and user experience, making it difficult to implement the intended design. Current limitations include: Limited flexibility for customizing the form layout and styling. Unable to create a custom multi-step (2-step) form experience. User experience cannot be fully optimized due to the constraints of the default HubSpot form. Requested Solution Build a custom 2-step Contact Sales form that can be embedded into Framer, while ensuring all submitted data is still sent directly to HubSpot as the source of truth. Requirements Create a custom 2-step form based on the approved UI design. The form should be embeddable in Framer. All user-submitted data should be synced to HubSpot (contact creation/update and form submission). Support all required Contact Sales form fields. Form validation should work properly on each step. The post-submission behavior (success state or redirect) should be customizable based on the design requirements. References Form fields: Here 2-step form design (Figma): Here

Nicholas Filemon Tirta 15 days ago
Feature Request
Completed
Lexington Home Brands - Discontinued as of 7/6/26
Description Issue Lexington Home Brands has announced that the following case goods have been discontinued effective immediately as of July 6, 2026. These products should be updated in Skulytics to reflect their discontinued status. Action Required Mark the following SKUs as Discontinued in the product catalog. Ensure the discontinued status is reflected across API and customer-facing data where applicable. Affected SKUs SKUProduct 537-622 Tommy Bahama Home, Royal Kahala, Haven Nightstand 560-624 Tommy Bahama Home, Twin Palms, Pacific Teal Chest 561-145C Tommy Bahama Home, Cypress Point, Stone Harbour Upholstered Bed, California King 562-133C Tommy Bahama Home, Cypress Point, Driftwood Isle Woven Platform Bed, Queen 721-967 Lexington, Laurel Canyon, Griffith Park Console 721-624 Lexington, Laurel Canyon, Pershing Bachelor's Chest 721-958C Lexington, Laurel Canyon, Cross Creek Accent Table 732-222 Lexington, Ariana, Touraine Dresser 945-204 Lexington, Coventry Hills, Saybrook Vertical Mirror 2011-950-44 Artistica Home, Metal Designs, Sangiovese Round End Table (St. Laurent Finish) 2231-957-48 Artistica Home, Metal Designs, Bruno Square End Table (Gold Leaf Finish) 2361-953 Artistica Home, Signature Designs, Porto Champagne Round End Table

Naqiya Zorahima 15 days ago
Data Accuracy
Completed
Lexington Home Brands - Discontinued as of 7/6/26
Description Issue Lexington Home Brands has announced that the following case goods have been discontinued effective immediately as of July 6, 2026. These products should be updated in Skulytics to reflect their discontinued status. Action Required Mark the following SKUs as Discontinued in the product catalog. Ensure the discontinued status is reflected across API and customer-facing data where applicable. Affected SKUs SKUProduct 537-622 Tommy Bahama Home, Royal Kahala, Haven Nightstand 560-624 Tommy Bahama Home, Twin Palms, Pacific Teal Chest 561-145C Tommy Bahama Home, Cypress Point, Stone Harbour Upholstered Bed, California King 562-133C Tommy Bahama Home, Cypress Point, Driftwood Isle Woven Platform Bed, Queen 721-967 Lexington, Laurel Canyon, Griffith Park Console 721-624 Lexington, Laurel Canyon, Pershing Bachelor's Chest 721-958C Lexington, Laurel Canyon, Cross Creek Accent Table 732-222 Lexington, Ariana, Touraine Dresser 945-204 Lexington, Coventry Hills, Saybrook Vertical Mirror 2011-950-44 Artistica Home, Metal Designs, Sangiovese Round End Table (St. Laurent Finish) 2231-957-48 Artistica Home, Metal Designs, Bruno Square End Table (Gold Leaf Finish) 2361-953 Artistica Home, Signature Designs, Porto Champagne Round End Table

Naqiya Zorahima 15 days ago
Data Accuracy
Completed
[Important] Incorrect Product Type for SKU PTD700LSZSS
Issue The client reported that SKU PTD700LSZSS has an incorrect product type and should be categorized as Appliance. Finding The current product type for this SKU is mapped as Custom Expected Action Review the product type mapping for SKU PTD700LSZSS and update it to Appliance.

Naqiya Zorahima 15 days ago
Bug Reports
Completed
[Important] Incorrect Product Type for SKU PTD700LSZSS
Issue The client reported that SKU PTD700LSZSS has an incorrect product type and should be categorized as Appliance. Finding The current product type for this SKU is mapped as Custom Expected Action Review the product type mapping for SKU PTD700LSZSS and update it to Appliance.

Naqiya Zorahima 15 days ago
Bug Reports
Completed
Incorrect Category for ZLINE SKUs
Issue The client reported that six Zline SKUs are incorrectly categorized as Air Conditioner Accessories. Finding The affected SKUs are: RBCN1TR18CB RBCN1TR18MB RBCN1TR18BN RBCN1TRMB RBCN1TRCB RBCN1TRBN Expected Action Update the category to: Other Parts & Accessories

Naqiya Zorahima 16 days ago
Bug Reports
Completed
Incorrect Category for ZLINE SKUs
Issue The client reported that six Zline SKUs are incorrectly categorized as Air Conditioner Accessories. Finding The affected SKUs are: RBCN1TR18CB RBCN1TR18MB RBCN1TR18BN RBCN1TRMB RBCN1TRCB RBCN1TRBN Expected Action Update the category to: Other Parts & Accessories

Naqiya Zorahima 16 days ago
Bug Reports
Completed
Add Missing XO Products to Catalog
Issue The client requested that several XO products be added to the catalog Finding The requested SKUs are: XOPIZZA1WRO XOPIZZA1HRON XOPIZZA1HROL XOEDC12W The listed SKUs are available on Scrapping Expected Action Please approve from Scrapping so the SKUs will be available on the Public API

Naqiya Zorahima 16 days ago
Data Accuracy
Completed
Add Missing XO Products to Catalog
Issue The client requested that several XO products be added to the catalog Finding The requested SKUs are: XOPIZZA1WRO XOPIZZA1HRON XOPIZZA1HROL XOEDC12W The listed SKUs are available on Scrapping Expected Action Please approve from Scrapping so the SKUs will be available on the Public API

Naqiya Zorahima 16 days ago
Data Accuracy
Completed
Discontinued SKU Request β Style Craft KHL333534
Issue The client reported that SKU KHL333534 from Style Craft has been discontinued Expected Action Update the status of SKU KHL333534 to discontinued

Naqiya Zorahima 19 days ago
Data Accuracy
Completed
Discontinued SKU Request β Style Craft KHL333534
Issue The client reported that SKU KHL333534 from Style Craft has been discontinued Expected Action Update the status of SKU KHL333534 to discontinued

Naqiya Zorahima 19 days ago
Data Accuracy
Completed
MSRP/UMRP Pricing Display Issue for Sub-Zero, Wolf & Cove
Description Issue The client reported that products from the Sub-Zero, Wolf, and Cove brands are displaying MSRP & UMRP that contain the same values, which they believe is incorrect. Expected Action Investigate the MSRP and UMRP values for the affected brands, and Review the MSRP and UMRP values for the affected brands to verify that the displayed pricing and field values are correct.

Naqiya Zorahima 20 days ago
Bug Reports
Completed
MSRP/UMRP Pricing Display Issue for Sub-Zero, Wolf & Cove
Description Issue The client reported that products from the Sub-Zero, Wolf, and Cove brands are displaying MSRP & UMRP that contain the same values, which they believe is incorrect. Expected Action Investigate the MSRP and UMRP values for the affected brands, and Review the MSRP and UMRP values for the affected brands to verify that the displayed pricing and field values are correct.

Naqiya Zorahima 20 days ago
Bug Reports
Completed
Customer Portal Login Issue
Issue The client reported that they are still unable to log into the Customer Portal. Expected Action Please investigate the login/authentication issue shown in the attached Loom video. Identify the root cause and implement a fix if a system issue is confirmed.

Naqiya Zorahima 20 days ago
Bug Reports
Completed
Customer Portal Login Issue
Issue The client reported that they are still unable to log into the Customer Portal. Expected Action Please investigate the login/authentication issue shown in the attached Loom video. Identify the root cause and implement a fix if a system issue is confirmed.

Naqiya Zorahima 20 days ago
Bug Reports
Completed
Incorrect Product Type for LP1419IVSM
Issue The client reported that SKU LP1419IVSM is a portable air conditioner. Finding Review of the official LG website confirms that SKU LP1419IVSM is categorized as a Portable Air Conditioner, and the product name also includes "Portable Air Conditioner." Expected Action Update SKU LP1419IVSM category to to Portable Air Conditioner

Naqiya Zorahima 22 days ago
Bug Reports
Completed
Incorrect Product Type for LP1419IVSM
Issue The client reported that SKU LP1419IVSM is a portable air conditioner. Finding Review of the official LG website confirms that SKU LP1419IVSM is categorized as a Portable Air Conditioner, and the product name also includes "Portable Air Conditioner." Expected Action Update SKU LP1419IVSM category to to Portable Air Conditioner

Naqiya Zorahima 22 days ago
Bug Reports
Completed
Update SKU LT1033HNR from Custom to Non-Custom
Description: The SKU LT1033HNR is currently marked as a Custom product. However, this SKU is available on the manufacturer's official website and should be classified as a Non-Custom product. Please update the product classification accordingly. Expected Result: SKU LT1033HNR is updated from Custom to Non-Custom. The change is reflected across all relevant systems and APIs.

Naqiya Zorahima 27 days ago
Bug Reports
Completed
Update SKU LT1033HNR from Custom to Non-Custom
Description: The SKU LT1033HNR is currently marked as a Custom product. However, this SKU is available on the manufacturer's official website and should be classified as a Non-Custom product. Please update the product classification accordingly. Expected Result: SKU LT1033HNR is updated from Custom to Non-Custom. The change is reflected across all relevant systems and APIs.

Naqiya Zorahima 27 days ago
Bug Reports